Contact and corrections

Reaching the desk and what is worth writing about

This page explains how to reach the editorial desk behind Lanka Rate Board, what deserves a note, what happens to a correction, and what the desk cannot answer.

Email: editor@lankarateboardlk.pages.dev

What the desk does

The Lanka Rate Board editorial desk measures one thing: the published prices of the Sri Lankan rupee against the US dollar and of gold by the pawn of eight grams. It reads named public sources, records the figure with the date and hour it was read, and republishes it under the source. The Central Bank's indicative rate is the average of the previous business day's interbank deals; the banks' buy and sell quotes are what a customer is offered. The distance between them is what a bank earns on the dollar.

Each figure appears with its source named and linked under the table, so a reader can check the figure at its publisher. The desk reads the sources on a fixed schedule and answers corrections. It does not trade, advise, hold client money, or act as a broker or an exchange. The desk is the site's editorial responsibility, and no person is named as the author of a measurement.

What is worth writing about

A note is worth sending when a figure looks wrong, when a source has moved or closed, when a reader has a question about how the measurement is taken, or when a correction is needed. A figure that is wrong is corrected and the correction is dated. The address is editor@lankarateboardlk.pages.dev. The desk reads every message and uses it to check the source again. A source that has moved or closed is removed from the page once the desk confirms the change.

A question about how the measurement is taken is answered by explaining the method already used: the Central Bank's indicative rate, the banks' customer quotes, and the pawn of eight grams for gold. The desk does not speculate about future rates, does not recommend any transaction, and does not interpret the figures for a reader's personal situation. Those are not measurements; they are advice, and the desk gives none.

What happens to a correction

When a reader writes that a figure is wrong, the desk opens the linked source and reads it again. If the published figure differs from what the page shows, the page is corrected, and the correction is dated under the table. The desk does not change a figure because a reader's bank or dealer quoted something else; only the named source decides the measurement. A correction that cannot be confirmed is not made, and the reader is told why.

The correction remains dated so a reader can see what changed and when. The desk keeps no list of readers, no accounts, and no newsletter, so a correction is not emailed out. It appears on the page, with the date, and the next scheduled reading reflects the corrected source. The address exists for this purpose: to catch a wrong figure before it is believed.

What this desk cannot answer

The desk cannot give personal investment advice, cannot help with a broker's account, and cannot offer tips. It does not know a reader's financial position, goals, or tolerance for risk, and it will not guess. A message asking whether to buy dollars or gold, or where to sell jewellery, is not answered with a recommendation. The figures describe what things cost, not what a reader should do.

The desk also cannot intervene with a bank or a broker on a reader's behalf. It has no access to any reader's accounts, no authority to make a bank change a quote, and no relationship with any broker beyond the affiliate link described on the terms page. A complaint about a bank or broker must go to that institution or to the relevant authority, not to this desk. The desk's only power is to correct its own pages and to explain how its measurements are taken.